Tuesday, June 11, 2013

Cloud Myths...

No this isn't a tribute to Final Fantasy VII... ;)

The folks at Trend Micro put this out to my team the other day, and I wanted to share it with all of you too.  Cloud Computing has a lot of use to small & medium businesses...but uses never come without danger of misuse.  This article here, discusses the myths of Cloud Computing and what the realities are.  Now if you ignore the last couple of pages...the ad for TM...there's some insight in this article.  Let me discuss the first 3 now, and the rest in a followup post.

Myth #1: SMBs know they are using The Cloud.  - Do they?  I think a lot of companies who use Gmail, Yahoo mail, facebook, twitter, picasa, dropbox and other online tools forget that those are Cloud tools.  The Cloud is a nebulous thing that encompasses concepts of how technology is delivered to people, it is not a specific thing.

Myth #2: Paying for Cloud Services is more costly than buying hardware or software  - Have any of you bought and managed servers these days?  Do you think that a company that's struggling along and cannot afford a proper IT manager can take care of that?   It's a tough call for businesses.  While I think most people outside of work rely too heavily on one thing at a time (yes I have duplicate files spread out among Dropbox, Google Drive, Skydrive, and Copy.com...but I'm paranoid ;) ), a business needs to invest into protecting its data, and if they're too small...it's very difficult.

Myth #3: Cloud Computing slows processes down and reduces productivity - Wow that myth is so untrue it leaves a bad taste in my mouth.  Like I mentioned in #2, an SMB that isn't running their own servers and IT staff reduces expenses.  Shoot, we have a hosting service through PCM for your Exchange and servers...and for what it costs, it can take a lot of pressure off of your company to maintain its own servers and pay someone to do it for them...including repair bills.
More to come! :)

Wednesday, June 5, 2013

Cisco Meraki's Update Awesomeness

Meraki just posted some awesome new additions to their dashboard software for their users.  If you haven't been using their dashboard product (you can for free by the way) you're missing out.  There is no better, free way to manage all of your company's devices.  Laptops, tablets, desktops...one agent downloaded and you're reporting in seconds.

Want to know more...they offer trainings on their site.

Take a look! :)

------------


NEW FEATURES HELP MSPS MANAGE END CUSTOMER NETWORKS





Introducing Cisco Meraki’s MSP portal, support ticketing, and more!





We’ve got some great tools for managed services providers (MSPs) who offer Cisco Meraki’s wireless, switching, security appliance, and MDM as a service to their end customers. These tools address common MSP challenges around managing end customer networks, optimizing costs, transitioning customer networks to a hosted service quickly, and scaling those networks as needed.

Today, we’re excited to announce additional, new features for MSPs:

  • MSP Portal: A central location for staff to monitor all of their Cisco Meraki end customer networks over the web

  • Support ticketing: Create, monitor, and respond to support cases with Cisco Meraki staff

  • Custom branding: MSPs can brand the Cisco Meraki dashboard and summary reports to reinforce their brand message to end customers


These new features, combined with the built-in end-­to-­end visibility and control provided by Cisco Meraki’s cloud management platform, provide powerful ways for MSPs to keep their customer networks up-­to-­date and centrally managed.

 

MSP Portal

The new MSP portal, built into the Cisco Meraki dashboard, gives MSPs a single location to evaluate end customers’ licensing compliance and networked devices.


msp_portal_blurred





Easily manage licensing compliance and end customer network devices using the MSP Portal.

From the MSP portal page, click into any of your managed customer networks and use Cisco Meraki’s Live Tools to remotely troubleshoot appliances; or use the dashboard to monitor users, devices, and application traffic, set group­based policies, update licensing, and manage customers’ device inventory. You get end-­to-­end visibility of your customers’ networks from any Internet-accessible location—whether that’s at a NOC/SOC or your field offices.

 

Support ticketing

Keeping track of support cases across multiple end customer networks can be daunting, but we simplify things with a central location to create, monitor, and respond to troubleshooting tickets alongside Cisco Meraki staff. Cases are organized so that sorting cases by end customer—even down to individual customer networks—is easy.




Screen-Shot-2013-05-30-at-12.38.44-PM

Sort troubleshooting tickets by priority, status, case number, date created, or support engineer.





With Cisco Meraki support ticketing, you can keep track of relevant emails, files, and case descriptions for a particular problem within a single ticket and prioritize cases based on severity.

Custom branding

As the networking provider and primary support for end customers, MSPs need the ability to reinforce their brand message when administrators access the network. As part of the MSP Dashboard, Cisco Meraki will work with our partners to put a custom logo on both the main dashboard and summary emails that are sent to end customers.

Cost optimization

Reducing operational costs is a key challenge for MSPs, who must typically build out end customer network infrastructure, adjust for vendor licensing costs, and provide tech support for issues that arise. With Cisco Meraki, our cloud­-hosted management infrastructure eliminates the need for MSPs to build out data centers or host wireless LAN controllers and similar infrastructure. Our simple licensing scheme, which includes all product tech support, maintenance, and feature updates, streamlines cost models. Finally, our intuitive, cloud­-based dashboard allows engineers to remotely troubleshoot devices and reduces staff training hours.

On-­demand scalability

It’s easy to quickly transition end customer networks to Cisco Meraki. All of our gear allows for zero­touch configuration, with no onsite IT staff needed for deployment. Adding network devices is as simple as entering an order number into the Cisco Meraki dashboard—there is no device limit, throughput limit, or backend configuration necessary. Our datacenters are designed from the ground up to scale your customers’ networks to millions of attached devices—and we have built­-in redundancy across multiple geographies, all with a 99.99% uptime SLA.

If you’d like more details on these new MSP features—and additional benefits Cisco Meraki provides vis­-à-­vis managing end customer networks—please read our new MSP white paper.


Tags: 


Posted by

Emily SporlProduct Marketing Manager

USB Encryption for Dummies

I love getting emails like this about topics like this.  It's very simple and straightforward.  I may have to go do this with my backup USB drive at home sometime this week when I'm not traveling. :)

I'll be out of the office tomorrow...but I'll see if I can find anything to post for an update...ya never know. ;)

MobileIron - Strike while it's hot!

Some days I bask in my own humor...this isn't one of those days. ;)

Seriously though, I've had some good interaction with the folks at MobileIron, and we have a dedicated tech source for them here in my offices at PCM.  If you're interested in Mobile Device Management, and Meraki's Cloud Controller setup isn't your thing for some reason...then MobileIron might be the solution for you.  I've been talking about BYOD and the C0nsumerization of IT for a long time now...longer than most pundits and sales people in this business...and eventually it's going to catch up to every business out there.  Don't let it catch you, be prepared for it...develop a strategy...and LET US HELP YOU DO THAT.  We are very good at it.

You can get links to the MobileIron and Meraki trainings online on my Webinar Page here.

Take a look...learning is always worth your time. :)

Tuesday, June 4, 2013

Transceiver Sale!

I know...now we enter the magical mysterious world of Transceivers...say it with me...ooooh...ahhhh.

Seriously, these little guys can cost you an arm and a leg.  My friends at Axiom have a special deal this month to help save on pricing.  Take a look!















































































































































































































NameMfg SKUPCM skuPrice

#GLC-SGLC-SX-MM-AX7007635$55.00

GIGABIT SFP LX/LH TRANSCEIVER GBIC
#GLGLC-LH-SM-AX7018283$103.00

GIGABIT-SX-LC MINI--GBIC J4858B FOR HP
J4858B-AX7019554$97.00

GIGABIT-LX-LC MINI--GBIC J4859B FOR HP
J4859B-AX7019555$103.00

GIGABIT SFP 1000BAS-E-T TRANSCEIVER
GBIGLC-T-AX7019852$75.00

GIGABIT EN SFP 1000BASE-ZX 1550NM
GLC-ZX-SM-AX7183352$139.00

MINI-GBIC # J4860B FOR HP PROCURVE (100
J4860B-AX7388024$159.00

GIGABIT-SX-LC MINI-GBIC # J4858C FOR HP
J4858C-AX7388025$85.00

GIGABIT-LX-LC MINI-GBIC # J4859C FOR HP
J4859C-AX7388026$103.00

GIGABIT-LH-LC MINI-GBIC # J4860C FOR HP
J4860C-AX7388027$161.00

AXIOM 100-FX MINI-GBIC TRANSCEIVER FOR
J9054B-AX7512153$149.00

100PCT HP COMPATIBLE-10GBASE-ER XENPAK
J8176A-AX7649792$2,055.00

100PCT HP COMPATIBLE-10GBASE-SR X2 MOD
J8436A-AX7649793$429.00

100PCT HP COMPATIBLE-10GBASE-LR X2 MOD
J8437A-AX7649794$759.00

100PCT HP COMPATIBLE-10GBASE-ER X2 MOD
J8438A-AX7649795$1,845.00

100PCT HP COMPATIBLE-10GBASE-LR XENPAK
J8173A-AX7657990$829.00

100PCT HP COMPATIBLE-10GBASE-SR XENPAK
J8175A-AX7657991$435.00

100PCT CISCO COMPATIBLE-1G/2G SFP
XCVRSFP-GE-L-AX7658279$73.00

100PCT CISCO COMPATIBLE-1G/2G SFP
XCVRSFP-GE-S-AX7658280$61.50

100PCT CISCO COMPATIBLE-1G/2G SFP
XCVRSFP-GE-Z-AX7658281$219.00

1000BASE-T MINI-GBIC FOR-HP PROCURVE
J8J8177B-AX7671221$77.00

100PT CISCO COMPATIBLE-1000BT SFP
GBICSFP-GE-T-AX7906524$79.00

100PCT CISCO COMPATIBLE-10GBASE-SR
SFPSFP-10G-SR-AX7972735$405.00

100PCT CISCO COMPATIBLE-10GBASE-LR
SFPSFP-10G-LR-AX8144517$525.00

100PCT HP COMPATIBLE-1000BT SFP
GBICJ8177C-AX8319730$76.00

100PCT CISCO COMPATIBLE-10GBASE-ER
SFPSFP-10G-ER-AX8355670$1,699.00

AXIOM 10GBASE-SRL SFP+ TRANSCEIVER
FORSFP-10G-SRL-AX8887870$285.00

AXIOM 10GBASE-LRM SFP+ TRANSCEIVER
FORSFP-10G-LRM-AX8907479$379.00

AXIOM 1000BASE-SX EXTENDED TEMP W/ DOM
GLC-SX-MMD-AX8940036$99.00

100PCT HP COMPATIBLE-100BASE-FX SFP
J9054C-AX8982735$145.00

AXIOM 10GBASE-ZR SFP+ TRANSCEIVER FOR
CSFP-10G-ZR-AX9072221$3,199.00

AXIOM 10GBASE-SR SFP+ TRANSCEIVER FOR
CSFP-10G-SR-X-AX10332628$405.00

AXIOM 10GBASE-SR SFP+ TRANSCEIVER FOR
 CSFP-10G-SR-X-AX9507961$405.00

Monday, June 3, 2013

Sizzling Summer Server Specials!

I've always wanted to say that...

ok not really...but, these are some amazing deals from my friends at HP Servers.  My inside team here loves to "help out" like this regularly...and hey if you don't want an HP server, it's not like there aren't other kinds we can talk about. :)

Hp Server summer server savings through july 31

Windows 8.1 - update information

Howdy folks!  Happy June to you!  While outside here in Los Angeles, we're seeing the first of our "June Gloom"...Microsoft's Windows Blog put this up on May 30th to brighten the days of Windows 8 users...some who I believe are still trapped in 2005, but with some better improvements to make Windows 8 just a bit more of what it should be. So, back is the Start button (because hitting the MS key and typing what you want might be too difficult to teach or learn)...and there are a multitude of new things.

You can read below, or see the original link here.  Enjoy!

M.Leader

----------

Continuing the Windows 8 vision with Windows 8.1



Posted on: May 30, 2013








Before we launched Windows 7, we envisioned what the next version of Windows would need to deliver. We made a bet that the PC landscape and industry would undergo a significant transformation driven by an increase in mobility. That bet underscores the changes we made with Windows 8 – it’s a generational leap forward. We built Windows 8 for a world where touch is a first class interaction model, the same as mouse and keyboard; and where there’s a proliferation of innovative and diverse devices that are highly mobile, always on the go and always connected. Windows 8 was built on the reality that the lines between our work and personal lives have blurred.

We’re only a bit more than seven months into this new, bold approach to computing. The response to Windows 8 has been substantial— from new devices to strong app growth to key enhancements to the OS and apps. We’ve learned from customers on how they are using the product and have received a lot of feedback. We’ve delivered hundreds of updates to the product and to apps. We’re just getting started, and the potential ahead is tremendous.

Windows 8.1 will advance the bold vision set forward with Windows 8 to deliver the next generation of PCs, tablets, and a range of industry devices, and the experiences customers — both consumers and businesses alike — need and will just expect moving forward. It’s Windows 8 even better. Not only will Windows 8.1 respond to customer feedback, but it will add new features and functionality that advance the touch experience and mobile computing’s potential. Windows 8.1 will deliver improvements and enhancements in key areas like personalization, search, the built-in apps, Windows Store experience, and cloud connectivity. Windows 8.1 will also include big bets for business in areas such as management and security – we’ll have more to say on these next week at TechEd North America. Today, I am happy to share a “first look” at Windows 8.1 and outline some of the improvements, enhancements and changes customers will see.

Personalization:


In Windows 8.1, you’ll be able to do more to personalize the experience on your device. As people started using Windows 8, we found that people were using their Lock screens to show pictures of their families. So in Windows 8.1, you can turn your PC or tablet into a picture frame by making your Lock screen a slide show of your pictures – either locally on the device or photos from the cloud in SkyDrive. We also added the ability to take pictures with the built-in camera right from the Lock screen without having to log in.

Start screen High res

Windows 8.1 offers more colors and backgrounds for the Start screen – including ones with motion.

Start with wallpaper High res

You can even choose your desktop background as your Start screen background, creating a greater sense of unity and familiarity. And the Start screen in Windows 8.1 features a variety of tile sizes including a new large and new small tile, so you can organize your Start screen exactly the way you want it. It’s also even easier to name groups and rearrange tiles. You can now select multiple apps all at once, resize them, uninstall them, or rearrange them. We also found people were accidentally moving tiles on their Start screen so in Windows 8.1, you press and hold (or right click) to move things around.

You can view all apps just by swiping from the bottom to view all apps, and we’ve added the ability to filter your apps by name, date installed, most used, or by category. You want the Start screen to be about all the things you love. So when you install a new app from the Windows Store, we no longer put that app on your Start screen. Instead, you’ll find these apps under apps view as mentioned above and marked as “new” where you can choose to pin the apps you want to your Start screen.

Search:


In Windows 8.1, the Search charm will provide global search results powered by Bing in a rich, simple-to-read, aggregated view of many content sources (the web, apps, files, SkyDrive, actions you can take) to provide the best “answer” for your query. We think this will really change the way you interact with the Web and with windows making it quicker and easier to get things done. It is the modern version of the command line!

Search High res

Quick actions include things you would want to do like play a song or video. Results from local files, apps, and settings are easily accessed in the same convenient view by scrolling to the left.

Apps and Windows Store:


We will be improving all our built in apps that come with Windows 8 for Windows 8.1. For example, the Photos app now has some new editing features that lets you quickly edit or adjust photos when you view them in the Photos app or open them from other places like the Mail, SkyDrive, and Camera apps. And our Music app has been completely redesigned to help pick and play music from your collection. We plan to talk more about updates to the built in apps in Windows 8.1 and some brand new apps we will be introducing in a future blog post.

We’re also making improvements for using multiple apps at once in Windows 8.1.

Multitasking High res

Windows 8.1 brings variable, continuous size of snap views. You will have more ways to see multiple apps on the screen at the same time. You can resize apps to any size you want, share the screen between two apps, or have up to four apps on screen. If you have multiple displays connected, you can have different Windows Store apps running on all the displays at the same time and the Start Screen can stay open on one monitor. This makes multi-tasking even easier. Also in Windows 8.1, you can have multiple windows of the same app snapped together – such as two Internet Explorer windows.

The improved Windows Store in Windows 8.1 is designed to show more info than in Windows 8 with detailed lists of top free apps, new releases, and picks for you on the homepage. The app listing is more descriptive and informative and includes an area for related apps to help with app discovery. Categories are listed with other app commands such as links to your apps and your account information. App updates install automatically in the background as well as they come through the Store. And search is available in the upper right hand corner for finding the apps you want.

Cloud Connectivity:


In Windows 8.1 your files can be saved directly to SkyDrive, so you can always have your files with you.

SkyDrive High res

The new SkyDrive app gives you access to your files that are on your device or in the cloud, and files are accessible even when offline.

Also, when you log on to your Windows 8.1 device with your Microsoft account (Outlook.com by default), your device magically becomes personalized with your settings and apps, making switching or setting up a new device really easy.

PC Settings:


The updated PC Settings in Windows 8.1 gives you access to all your settings on your device without having to go to the Control Panel on the desktop. You can do things like change your display resolution, set your power options, see the make and model of your PC, change the product key, let you run Windows Update, and even join a domain – all from PC Settings. You can even manage SkyDrive from PC Settings as well and see how much available storage you have (and buy more if needed).

Internet Explorer:


Web browsing continues to be one of the most popular activities on any device. That’s why with Windows 8.1, you also get Internet Explorer 11 (IE11). IE11 builds on the advancements in IE10 and is the only browser that is built for touch. IE11 will offer even better touch performance, faster page load times and several other new features we think you will enjoy. For example, you can now adjust the appearance of modern IE11 to always show the address bar and you can have as many open tabs as you like. And you can access your open tabs in sync across your other Windows 8.1 devices.

Better Mouse and Keyboard Options


PCs today are evolving for a world of mobile computing where people interact with their devices through touch, and we designed Windows 8 for this. But we also recognize there are many non-touch devices in use today – especially in the commercial setting. As such we’ve focused on a number of improvements to ensure easier navigation for people using a mouse and keyboard.

We’ve improved the way you navigate to Start with the mouse by changing the Start “tip” to be the familiar Windows logo. The new tip appears anytime you move the mouse to the bottom left corner of the screen, and is always visible on the taskbar when on the desktop. There are also options to change what the corners do, and options to boot into alternate screens. For example, if you prefer to see the Apps view versus all the tiles, you can choose to have the Start screen go directly to Apps view.

--

These are just some of the updates coming in Windows 8.1. We’ll be blogging more about these and other changes in the coming weeks. As you’ve heard us talk about before, Windows 8.1 will be available later this year as a free update for consumers to Windows 8 through the Windows Store the same way customers get app updates today.

Beginning June 26th, and timed with the start of Build, our developer conference, you will be able to check out these improvements for yourself with a preview of Windows 8.1 that will be released. At Build, we’ll also be sharing more about Windows Embedded, which will be updated in the same timeframe as Windows 8.1. We’re aligning the platforms even more to bring Windows to form factors of all types, including not only tablets and PCs, but also the growing category of industry devices such as ATMs, point of service (POS) terminals, and kiosks.

Windows 8 has been a bold, necessary move towards mobility for the PC industry – pushing ourselves and our industry ahead with a touch-first approach that is redefining the PC as we know it, while offering the best of all worlds across any device at any time. Our commitment to that vision – and to always improving - remains the same as we stay the course of the evolution of Windows with Windows 8.1. We’ve been watching, we’ve been listening; Windows 8.1 will continue to build on what you love bringing the latest advancements in hardware, apps, cloud services and the OS to enable a unique experience in everything you do.

More to come. Thanks for reading.

Antoine Leblond,
Corporate Vice President, Windows Program Management




Thursday, May 30, 2013

End of the Month Specials

For those of you who missed my email earlier...I know some of you have configured email to hate on graphics in email...here's a list of end of the month specials that I am running.  If your rep is not me, you might want to ask them about any special prices they can do for you.

(then of course they'll come yell at me...and we all know how well that goes for them.)

Enjoy!































VA2342-LED - LED monitor - 23"
ViewSonic VA2342-LED - LED monitor - 23" - 1920 x 1080 FullHD - 250 cd/m2 - 1000:1 - 10000000:1 (dynamic) - 5 ms - DVI-D, VGA - black
Sku #9333252
Price $145.00









Wireless Comfort Desktop 5000 - keyboard and mouse set
Microsoft Wireless Comfort Desktop 5000 - Keyboard and mouse set - 2.4 GHz - English - North America
Sku #7868180
Price $45.00









Wired Keyboard 200 - keyboard
Microsoft Wired Keyboard 200 - Keyboard - USB - English - US - black
Sku #8718254
Price $16.00









Vostro 270 - Core i3 3220 3.3 GHz - Monitor : none.
Dell Vostro 270 - MT - 1 x Core i3 3220 / 3.3 GHz - RAM 4 GB - HDD 1 x 500 GB - DVD-Writer - HD Graphics 2500 - Gigabit LAN - Windows 8 Pro 64-bit - Monitor : none.
Sku #9433040
Price $435.00









ThinkCentre Edge 72 3484 - Core i3 3220 3.3 GHz - Monitor : none.
Lenovo ThinkCentre Edge 72 3484 - Tower - 1 x Core i3 3220 / 3.3 GHz - RAM 4 GB - HDD 1 x 500 GB - DVD SuperMulti - HD Graphics 2500 - Gigabit LAN - Windows 8 Pro 64-bit / Windows 7 Professional 64-bit downgrade - pre-installed: Windows 7 - Monitor : ...
Sku #9431922
Price $459.00









X501A RH31 - 15.6" - Core i3 2350M - Windows 8 64-bit - 4 GB RAM - 320 GB HDD
ASUS X501A RH31 - Core i3 2350M / 2.3 GHz - Windows 8 64-bit - 4 GB RAM - 320 GB HDD - 15.6" wide 1366 x 768 / HD - Intel HD Graphics 3000 - black
Sku #9384442
Price $419.00









CP1500AVRLCD - UPS - 900 Watt - 1500 VA
CyberPower CP1500AVRLCD - UPS - 900 Watt - 1500 VA 8.5 Ah - 8 output connector(s)
Sku #7130149
Price $157.00









Bulk Cat5E Solid Cable 1000' Blue
BULK CAT5E SOLID CABLE 1000' BLUE
Sku #754733
Price $159









Cat5E 350 MHz Snagless Patch Cable - patch cable - 7 ft - black
C2G Cat5E 350 MHz Snagless Patch Cable - Patch cable - RJ-45 (M) - RJ-45 (M) - 7 ft - CAT 5e - molded - black
Sku #107532
Price $1.89









LaserJet Pro 400 color MFP M475dn - multifunction ( fax / copier / printer / scanner ) ( color )
HP LaserJet Pro 400 color MFP M475dn - Multifunction ( fax / copier / printer / scanner ) - color - laser - Legal (8.5 in x 14 in) (original) - Legal (216 x 356 mm) (media) - up to 21 ppm (copying) - up to 21 ppm (printing) - 300 sheets - 33.6 Kbps - ...
Sku #8991719
Price $659.00

Wednesday, May 29, 2013

Windows 8 Security Training

You know what makes training better?  Being trained by the designers of something!  These trainings from Microsoft are by some seasoned engineers who make sure that you get in-depth learning, and can feel more confident about Windows 8 security.

If you are not learning, you're not living! :)

Excelsior!

A How-To for new Windows 8 Users

I try not to criticize much in my posts here, the closest it comes relates to the adoption of the Windows 8 software.  I would have thought that after all of the amazing technological advances we've had in the past 13 years, that people could embrace change, and understand that things will have to move forward.  Not everyone is a multi-billion dollar bank who wants to remain on XP (and will pay millions of dollars to do so every technical instance after the 2014 support end date), and you're going to have to use Windows 8 eventually.

That's the average user...I"m not talking about y'all who are running Linux and coding your own stuff...more power to you, but in actuality, you amount to a very tiny portion of the population.  XP overran it's course in time, and with the under-adoption of Vista, it made it harder for people to adopt Win 7 (which is probably one of the better things Microsoft has made in 20 years)...and now people are 2-3 generations behind on Operating systems.   I'm also not talking about moving EVERYTHING over to Win 8.  For businesses, MS allows licensing holders to downgrade to Win 7 if you're not comfortable with 8...but you NEED to do that soon.

Now, for those of you who have jumped to 8 and you're now suffering the "user backlash" of queries like, "Where's the start button?"  "I can't find my files" "Internet Explorer is weird looking" or my favorite "My desktop twitches all day, why is it alive?"...Here's a pdf that explains how to use Windows 8 without too much difficulty.

Personally, I find it sad that any user doesn't have enough curiosity or basic know-how to investigate how something new works.  Send this out to those who are whinging about the change to Win 8 or who are having difficulty.

See?  Here's me, helping you with something free.  Who says I have to sell stuff all the time? :)